Privacy Policy

Welcome to ClothME ("ClothME," "we," "our," or "us").

Your privacy is important to us. This Privacy Policy explains how ClothME collects, uses, shares, and protects your information when you use our website, mobile applications, and related services (collectively, the "Services").

By using ClothME, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you create an account or use our Services, we may collect information including:

• Name
• Email address
• Phone number (optional)
• Password (encrypted)
• Date of birth (optional)
• Gender (optional)
• Country and location
• Profile photo (optional)

Fit Profile Information

To provide personalized clothing recommendations, we may collect information such as:

• Height
• Weight
• Body measurements
• Clothing sizes
• Fit preferences
• Style preferences
• Shopping preferences

Providing this information is optional, but it helps improve your shopping experience.

Family Accounts

If you choose to create profiles for family members, we may collect similar information for those individuals that you provide to us.

You are responsible for ensuring you have permission to provide information for anyone whose profile you create.

2. Shopping Information

When using ClothME, we may collect:

• Products viewed
• Products saved
• Products purchased through ClothME
• Favorite brands
• Shopping history
• Wish lists
• Reviews and ratings

3. Creator Information

If you apply to become a ClothME Creator, we may collect:

• Social media accounts
• Creator portfolio
• Audience information
• Campaign participation
• Content submitted
• Performance metrics
• Payment information (where applicable)

4. Brand Information

If you represent a brand or boutique, we may collect:

• Business name
• Contact information
• Store locations
• Product information
• Shopify or ecommerce integration details
• Sales and campaign analytics

5. Automatically Collected Information

We automatically collect certain technical information, including:

• IP address
• Device information
• Browser type
• Operating system
• App version
• Pages viewed
• Time spent using the Services
• Crash reports
• Cookies and similar technologies

6. How We Use Your Information

We use your information to:

• Create and manage your account
• Personalize product recommendations
• Improve Fit Profile recommendations
• Process transactions
• Connect customers with brands and boutiques
• Support creator campaigns
• Improve our Services
• Respond to customer support requests
• Detect fraud and abuse
• Comply with legal obligations
• Communicate product updates and marketing (where permitted)

7. How We Share Information

We do not sell your personal information.

We may share information with:

• Brands and boutiques when necessary to fulfill orders
• Payment processors
• Shipping providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Legal authorities where required by law

If you participate in creator campaigns, limited campaign-related information may be shared with participating brands.

8. Analytics

We may use analytics tools to better understand how users interact with ClothME.

These analytics help us improve:

• Shopping experiences
• Product recommendations
• Platform performance
• Creator campaigns
• Brand insights

This may include tools such as Google Analytics and the Meta (Facebook) Pixel to measure site visits and conversion events (for example waitlist or Size Tool signups). Analytics provided to brands are generally aggregated or anonymized where appropriate.

9. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Improve performance
• Measure platform usage
• Personalize your experience

You may manage cookie preferences through your browser settings.

10. Marketing Communications

We may send:

• Product updates
• Newsletters
• Promotional offers
• Campaign invitations

You may unsubscribe at any time using the unsubscribe link or by contacting us.

11. Data Security

We use commercially reasonable technical and organizational safeguards designed to protect your information, including encryption, secure infrastructure, access controls, and ongoing monitoring.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain your information only as long as necessary to:

• Provide our Services
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account, subject to any legal or operational requirements to retain certain information.

13. Your Rights

Depending on where you live, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict or object to certain processing
• Withdraw consent where applicable
• Receive a copy of your data where required by law

To exercise these rights, please contact us using the information below.

14. Children's Privacy

ClothME is not intended for children under the age of 13 (or the minimum age required by applicable law).

Family Profiles may only be created by a parent or legal guardian for members of their household.

15. Third-Party Services

Our Services may integrate with third-party platforms such as:

• Shopify
• Payment providers
• Social media platforms
• Analytics services

These services have their own privacy policies, and we encourage you to review them.

16. International Users

Your information may be processed and stored in countries other than your own.

Where required, we implement appropriate safeguards to protect personal information transferred internationally.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the "Last Updated" date and, where appropriate, notify users through the Services or by email.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ClothME

Email: privacy@clothme.io

Website: https://clothme.io

By using ClothME, you acknowledge that you have read and understood this Privacy Policy.